How to Manage Your Online Reputation
Responding to online reviews is an important part of online reputation management. By engaging with customers through reviews, businesses can build relationships with their customers and demonstrate that they are attentive to customer feedback.
Responding to reviews also gives businesses the opportunity to demonstrate their values, build trust and establish credibility with potential customers. It also helps them address any issues or complaints quickly and efficiently. Additionally, responding to positive reviews is a great way for businesses to thank their fans for supporting them and for spreading the word about their business.
Read our blog on the Fundamentals of Reputation Marketing:
About the author : Darlene
Darlene Gagnon is an award-winning entrepreneur recognized by the National Association of Women Business Owners and is an Enterprising Women Inspirational Entrepreneur. She served on the board of directors for Entrepreneurs’ Organization and has mentored entrepreneurs and start-ups for over a decade. Her two companies, WeKinnect Global Branding Agency and Kinetic Promotional Product Services, have been recognized as “Best Places to Work” and “Largest Agency” by American City Business Journal. Both companies serve the US, Canadian, European, and Australian markets. Both companies are located in The Woodlands, Texas, with teams in Canada, the Philippians, and India. Her digital marketing and advertising agency services in English-speaking countries around the world.