Are You Annoying Your Customers?

Usability and ease of navigation are key issues for site visitors. According to a Komarketing survey, over 30% of respondents are irritated by poor navigation and design on websites.

They find it so disorienting, that it causes them to leave the page without finding the information that they need.

Although sites should be well-designed and visually appealing, the key to a good user experience is function and usability.

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About the author : Darlene

Darlene Gagnon is an award-winning entrepreneur recognized by the National Association of Women Business Owners and is an Enterprising Women Inspirational Entrepreneur. She served on the board of directors for Entrepreneurs’ Organization and has mentored entrepreneurs and start-ups for over a decade. Her two companies, WeKinnect Global Branding Agency and Kinetic Promotional Product Services, have been recognized as “Best Places to Work” and “Largest Agency” by American City Business Journal. Both companies serve the US, Canadian, European, and Australian markets. Both companies are located in The Woodlands, Texas, with teams in Canada, the Philippians, and India. Her digital marketing and advertising agency services in English-speaking countries around the world.