You will receive a confirmation email within 3 business days after the order form is submitted. A formal onboarding call is not always necessary. However, the Digital Ads team may contact you during the fulfillment process to gather more information if needed.

The campaign itself will be launched within 12 working days after all the required assets (i.e.: different access, logos, etc.) are received by our team.

Please note: An email will be sent one or two days before the campaign is set to launch advising the campaign is ready to go live.